Archive for March 20th, 2008

20
Mar

Fearing Natural Stone Care

Ostrich Grey honed quartziteHoned Bianco Carrara countertop

To follow up and expand on my first article, “Introducing, Natural Stone!”, this article will focus on the care and maintenance of natural stone–something which puts unecessary fear into the minds of many homeowners who value the beauty of natural stone but do not want to A) ruin it and B) spend long hours caring for it. For all of you busy bees out there, I understand! This article is for you.

Everyday customers come into the showroom looking for just the right tile for their home or commercial space. I see many furrowed brows and looks of caution when I mention natural stone as a great option for floors, walls, bathrooms and kitchens. Perhaps you heard about what happened to your cousin Mary’s marble countertop or your Uncle Larry’s travertine shower pan and made a pact with yourself to never buy natural stone. Before you right it off completely, let me dispell some myths about natural stone care and offer a brief education about how to keep your your stone looking swell for decades. Here you will find my suggestions for sealing, cleaning and regular maintenance of natural stone. Read on, and then decide whether it’s the right product for you.

Natural stone needs to be well-sealed upon installation. This is something that needs to be done at the time of installation and periodically thereafter depending upon the quality of sealer that you use. To test whether or not your natural stone is well-sealed, put a few drops of water on the surface of the stone and leave it alone for 10 minutes. If the water remains beaded on the surface, it’s in good shape; if it has soaked in, it’s time to reseal your stone.

Use a penetrating sealer to reseal your stone. Also called an impregnating sealer, this type of sealer penetrates the pores of your natural stone. Instead of sitting on top of the stones surface (called a topical sealer which we do not recommend) a penetrating sealer works its way into the stone so that other liquids will not settle there. To make this a bit more complex, there are many types of penetrating sealers, each with it’s specialty:

hydrophobic sealers repel water based liquids

oilphobic sealers repel both oil and water based liquids

microbial sealers discourage the growth of molds and bacteria in the pores of natural stone.

So now that you know what type of sealer to use, you need to know how often to seal your stone. Before I go any further, you should know that there isn’t a set formula for resealing natural stone. The need to reseal your stone depends on the quality of the sealer you have been using (use a high quality sealer such as Stonetech Heavy Duty sealer), the type of natural stone you have, the location of the stone in your home and how much it is used (and/or abused).

With this in mind, always buy a high quality stone sealer to seal your stone initially and then follow the manufacturer’s instructions after that! Some sealers will call for resealing once every year; others will claim to keep your stone sealed for 10 years or more. In any case, pay attention to the surface of your natural stone to make final decisions about whether it’s time to reseal it. If your stone is on a kitchen countertop and receives a lot of wear and tear, it will most likely need to be sealed more often than a countertop or backsplash in a powder room which see much less use. If your stone is in a wet application like a shower or steam room, it will also need more frequent resealing especially if it’s a more porous stone like limestone or travertine. As you can see, there are not any hard and fast rules when it comes to resealing natural stone. However, as you live with your stone, you’ll begin to understand how and when to care for it.

If the idea of resealing your natural stone once a year sounds daunting, there are stone cleaners that clean and seal at once, alleviating the need to put a distant date on the calendar and evacuate the house for a weekend. These products are a good option for those of you who would prefer to seal and clean as you go. Here at Statements, we use Stonetech Pro’s Revitalizer to do the job.

When it comes to cleaning your natural stone, remember to use a neutral-pH stone cleaner. Remember the pH-scale? Well, if you don’t, that’s okay. Just remember this: only buy high-quality stone cleaners with a neutrual pH (neither acidic or alkaline) because both acidic and alkaline liquids are liable to etch or discolor the surface of your natural stone. Many drugstore stone cleaners are acidic or alkaline, so read those labels and call the manufacturer to double check on the products pH rating. Once you’ve bought your cleaner, it’s best to use a very small amount of cleaner and lot’s of hot water. Because soap is made to attract dirt, you do not want to use much of it and you need to rinse off any left over soap fromthe surface of your stone once it’s been cleaned. This is true for cleaning any surface in your home.

For more in depth information about cleaning, sealing and restoration of natural stone I recommend these helpful sites:

https://www.stonetechpro.com/

http://www.marble-institute.com/

http://www.thetiledoctor.com/maintenance/cleaningstone.cfm

Lastly, much of this information has been gleaned from Statements stonecare expert and partner, Denise Frakes of Blue Sky Services. She and her husband Dallas have been in the stone care industry for over 20 years and specialize in cleaning, sealing and restoring damaged stone. For Denise’s helpful stone care tips, please read this: Blue Sky Services Stone Care information. If you’d like to contact Dallas or Denise directly, they can be reached at 253.927.2240 or 253.946-2056.

20
Mar

Spotlight on Richard Sariraksa

Richard Sariraksa

When, “Richard you have a phone call on 114,” is paged over the intercom here at Statements, most of us think it is for Richard from Status, but actually it is the newest addition to our family, Richard Sariraksa. Richard has joined Statements as our Vice President of Finance. He comes to us from a long line of financial positions with other companies throughout his career.

Richard decided to join the tile industry after he got wind of us through a recruiting manager at Creative Financial Staffing in Seattle in December 2007. Richard has been an accountant since 1989 and worked for 12 years as a controller for Stockpot Soups which is a division of Campbell Soup Company. He also worked with Rainer Color, Video Only, and Legacy as their CFO before he joined Statements.

Richard was born in Thailand and moved to Cambodia when he was four because his father worked for the US Embassy in Bangkok. The family then moved to Thailand after the communist regime collapsed. When he was 17 he moved to Illinois where he was sponsored by one of his father’s friends. Not knowing English and being from a different culture was very hard for Richard especially with his family being half way across the world. He said when he used to walk to the train station from his house people would throw eggs and spit at him, but he overcame the adversity.

Richard spends his free time with his family and working in his yard. He also enjoys investing in real estate and equity markets and paying close attention to the stock market to invest in what seems most profitable. Richard also wants us to know he likes to joke a lot with his friends and family. So as we get to know him better maybe he can squeeze some laughs out of us.

At Statements, Richard is focusing on financial and operational efficiency to improve our bottom line along with realignment of our staff to achieve the best results as a company. I am not completely sure what that means but it seems like a great idea and we are lucky to have Richard on our team.

20
Mar

Surface Works

Surface, Portland, ORSurface showroom

Surface is a customer service-oriented design studio located in Portland, Oregon. In business for four years, they offer many types of floor and wall coverings: carpet, wood, tile & stone and laminate. I spoke to Kara Bertolucci, their lead designer (and Britt’s mom) for this interview.

Originally set up as a space for builders to find unique products, Surface now works with designers, homeowners and architects as well. Their showroom space is kept open and free from the display racks that often crowd showroom floors. Instead, Surface has vignettes to show various products in use together and they use sliding vertical displays that pull out from the wall to show materials on their own. The open atmosphere creates a space where people feel comfortable taking their time on projects and even just hanging out at wine time, which starts at 4 pm.

Surface’ dedication to their customers is apparent in every aspect of their business. Kara feels most satisfied when she sees the excitement that comes from making a client’s vision a reality and regularly goes to see the sites and spaces she’s working with to make sure it gets done right. She described the emotional gratitude of a French woman who was able to recreate the look and feel of her childhood home in France; this is what Surface is about. Kara is firm that the most important service that Surface provides is listening to their customers and making sure they understand that their project is important, no matter the size.

Surface has noticed changes in the flooring industry, including an increased interest in tile and stone and a new focus on green products and sustainable building practices. Another change has come with the internet and the Home & Garden channel, which means consumers more informed, have more choices and therefore, can achieve a more personalized vision than ever before. In response, Surface strives to track down the products their clients request and keeps their staff educated on environmental issues and green products. They are also working towards LEED certification and staying active in the community by supporting Art Institute student projects and sponsoring the Street of Eames event, which features a tour of modern homes and benefits programs for homeless children. Bridging business and the broader community while staying committed to our individual customers is just what we do here at Statements, and it is exciting to find businesses like Surface who share our values.   




 

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